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KEEPING TRACK OF YOUR ORDERS IS SIMPLE!
Cromland Online offers customers a convenient way to keep track of their orders!
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The Order Status Page |
Screenshot 1:
Select the "My Order Status" link from the "Order History" box on the Customer Home Page.
Note: You must be logged in to your Cromland Account to access this information. |
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This will link you to the Cromland "Search History Screen" where you will be able to search your order history, view invoices, and obtain tracking information.
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Searching Your Order History |
Screenshot 2:
The "Search Order History" Page will display next. Enter your desired search criteria & click "Find". |
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You can search your past orders by:
Entering your PO Number
Entering an ISBN Number
Entering a Date Range
* Note: When searching by Date Range, you must enter both a Start Date & End Date in the exact format shown (yyyy-mm-dd).
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Viewing Your Order Details |
Screenshot 3:
A "My Order History Screen" will display the results of your search. |
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"My Order History Screen" shows you a listing of Purchase Orders matching the criteria of your Order History Search.
Click the "Purchase Order Details" to access a Detailed Purchase Order Screen.
The "Purchase Order Details Screen" shows you all the items that were ordered for your selected Purchase Order.
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| From the "My Purchase Order Details" Screen, you will be able to view the invoice(s) related to your selected Purchase Order, by clicking on the "View the Invoices" link. |
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