Cromland ships all domestic orders by UPS Ground unless the customer requests another carrier or method.  For information on drop shipping, see the table below.

We can ship weekly, bi-weekly, or monthly to suit your needs. 

If you already have a forwarder/consolidator in the U.S., we will ship your consignments to them by an inexpensive ground service. 

For consignments weighing more than 50 kilos, it is more economical to ship via air freight directly from our warehouse in Allentown, Pennsylvania.  Foreign customers can expect to receive their consignments within 4-6 business days when shipments are air freighted directly from our warehouse.

If you do not have a forwarder/consolidator and your consignment weighs less than 50 kilos we ship by UPS Express International or FedEx, whichever is less expensive. Foreign customers can expect to receive their consignments within 3-4 business days when they are sent by courier.

For information on drop shipping, see the table below

There are a few points that bill-to customers should keep in mind when placing drop ship orders:

• Bill-to customers must place all drop ship orders in writing only and should include the customers' phone number.
• Bill-to customers must make all claims/return requests in writing only. Cromland will not accept any requests from ship-to customers. Pre-authorization is required for all returns, regardless of the reason for the return.
  All claims/returns will be handled as described in Cromland's trade policies.